FAQs

• What are the standard check-in and check-out times at Fistral Beach Hotel?

  Check-in to Fistral Beach Hotel and Spa from 3:00 PM and check-out by 11:00 AM. Arriving early? Relax in the Bay Bar or take a dip in Fistral Spa while we prepare your room. Need extra flexibility? Early check-in or late check-out can usually be arranged in advance. Ask our team and they’ll be happy to help.

• Is the hotel adults-only or can children stay?

  Fistral Beach Hotel and Spa is an adults-only hotel, designed for child-free escapes. You must be over 18 years old to stay, perfect for uninterrupted romantic getaways, spa weekends, and special celebrations by the Cornish coast.

• Does the room rate include access to the spa and which facilities are available?

  Yes! Your stay includes full access to Fistral Spa inclusing indoor pool, sauna, steam room, Jacuzzi, fitness suite, plus fitness and yoga classes. Treat yourself to massages or wellness therapies and enjoy 10% off as a hotel guest.

• Do you offer special deals or perks for direct bookings?

  Absolutely. When you book directly through the Fistral Beach Hotel and Spa website, you can often enjoy exclusive perks like a GAIA Gift Set (worth £39), spa discount and spa access. Plus, you get our Price Match Guarantee and personalised service — because you deserve the best.

• Is parking available on-site and are there EV-charging stations?

  Yes, there’s free on-site parking for guests. If you need a guaranteed spot, reserved car parking is £15 per night. Limited EV-charging points are available, so book ahead. From here, you’re just minutes from Fistral Beach and Cornwall’s stunning coastal paths.

• How far is the hotel from Fistral Beach and Newquay town centre?

  You’re steps from the sand. Fistral Beach is only a two-minute walk. Newquay town centre is around 15 minutes on foot or a short taxi ride. Surf shops, restaurants, and local attractions are all within easy reach.

• Are pets allowed and what about assistance animals?

  Fistral Beach Hotel is a pet-free zone for peace and allergy-friendly stays. Registered assistance dogs are welcome. Contact us in advance so we can make everything perfect. Looking for a pet-friendly stay? Check out our sister hotel, The Esplanade.

• What dining options are on-site, and do you cater for dietary requirements?

  Dine with a view at our signature Dune Restaurant, serving locally sourced Cornish cuisine, or grab cocktails and casual bites at the Bay Bar. Vegetarian, vegan, and gluten-free options are available — just let us know your needs when booking.

• Can I request early check-in or late check-out, and is there an extra charge?

  Yes! Early check-in or late check-out can be requested when booking or at reception, subject to availability. There may be a small fee, but extending your stay is a popular way to enjoy extra time at Fistral Spa or Fistral Beach.

• Is there free Wi-Fi throughout the hotel and what other in-room amenities should I expect?

  Yes, you’ll enjoy complimentary high-speed Wi-Fi everywhere. Your room also features luxury bedding, Smart TV, Nespresso machine, minibar, and in-room safe, with thoughtful touches that make your stay both comfortable and contemporary.