Loyalty club

As a way of saying thank you to our loyal customers we have introduced our Loyalty Club

Looking after our regular guests has always been a key part of our ethos, generation after generation stay with us and we love welcoming them back each year. The way people book has changed to mainly online reservations  so we find the best way to express our gratitude to our loyal guests is though the loyalty scheme. This gives you best exclusive availability and the lowest prices in advance of their general release.Our Loyalty Club is free to join and is available for registration before your visit so you can then start earning points from your stay. The more you spend, the more you get...

How it works

Receive points for every £1 spent during a stay with us. Once you have built up your points, you'll be able to discover redeemable gift experiences to enjoy during your next stay to use for yourself or give as a gift to friends, family or colleagues.

As a Loyalty Member you'll also access rates and room availability ahead of the general public and will be issued with a special booking code to use when booking your stay directly with us.

Not staying with us?

If you're just visiting, and not staying for any overnight stays, we're extending the invite to be part of something special... Our Locals Loyalty Club works the same way and is free to join. Simply pick up your Locals Loyalty card when visiting Dune Restaurant, Bay Bar or Fistral Spa, register here and start earning points for every £1 spent to redeem on experience vouchers to use on your next visit.

Points can be redeemed on Afternoon Tea, Bay Bar food & drink, Dune Restaurant food & drink and spa treatments at Fistral Spa.

  • Loyalty Tiers


    • Earn 1 point per £1 spent
    • Advance notice for exclusive offers and discounts throughout the year
    • Free cancellation on any booking throughout the year

    When earnt 5000 points

    • Earn 2 points per £1 spent
    • Advance notice for exclusive offers and discounts throughout the year
    • Direct debit payments for all reservations and in house spends, meaning an easier booking process as there's no need to provide us with card details and you'll pay for your stay after departure
    • Complimentary late check out till 1pm
    • Complimentary upgrades
  • Reward examples

    Spend your points on experience gift vouchers.

    Points Reward
    180 Afternoon tea for one
    290 Cocktail making
    350 Surf lesson
    400 Three course meal in Dune Restaurant
    640 Two course meal for two in Dune Restaurant
    800 Three course meal for two in Dune Restaurant
    900 60-minute spa treatment
    1180 90-minute spa treatment
    1480 120-minute spa treatment
  • Terms & conditions

    Please note, Loyalty Club offers are subject to availability and offers cannot be used in conjunction with any other offers. Please note, Fistral Beach Hotel retains the right to remove offers at any time. Book early to avoid disappointment. Reward stays only available between 1st October to the 31st May excluding bank and school holidays. All upgrades and late check outs are subject to availability. Our Loyalty Club is free to join and available to guests who have booked direct with us.

  • Our app

    Keep up to date with all things Fistral, all the time! Download our app to keep in touch, book experiences and receive special offers right to your phone.

    Download here  on Apple or here on Android.