Meet the team

Here are some of the Fistral family....

Operations Manager

Daniel

Check in, Chill Out

Our Operations Manager Daniel ensures our guests are always smiling. With 10 years in the hospitality industry, Daniel’s passion is top notch customer service and having spent some of his time at Walt Disney World and Disney Cruise Line, he knows all too well about how to ensure a fabulous or ‘magical’ guest experience.

  1. When not at our adult-only hotel, you’ll find Daniel...

    Enjoying the beach in the summer or keeping warm by the fire in the winter months with family & friends at The Red Lion pub.

  2. Number of countries visited...

    39 and counting!

  3. You decided to settle in Cornwall because...

    A happy accident? Although I love the beaches and lifestyle, family moved here a few years back and my partner and I followed- we liked it so stayed.

  4. Your favourite midnight munchie is.....

    I love pizza when it comes to naughty late night eats. The Stable on Fistral Beach is a favourite of mine washed down with their eye wateringly strong Rapscallion Cider.

  5. If you weren't at Fistral Beach Hotel, you'd be doing...

    I'd probably be a primary school teacher still, that's what I was doing before joining the team here!

  6. Some notable Daniel hobbies...

    Travel is usually the main focus of my time off, which has been quite restricted lately… I also enjoy walking the South West coast path and I play piano at home from time to time.

Restaurant Manager

Jack Shaw

Jack makes sure everything runs smoothly from start to end to ensure you enjoy your dinner in 2 AA Rosette restaurant Dune, overlooking the renowned Fistral Beach.

  1. When Jack isn’t serving our guests dinner, you’ll find him...

    Spending time with my friends and family. Going out and eating in drinking one of my favourite pass times.

  2. What is your favourite wine on the menu…

    Paranga Red from Greece.

  3. We've heard you quite like football who is your team...

    Manchester United!! Up the reds.

  4. Where is the most favourite place that you have eaten…

    Gordon Ramseys, Hells Kitchen in Las Vegas.

  5. A interesting fact nobody knows…

    I used to play basketball, point guard position.

Breakfast Manager

Neil

'Welcome to Dune Restaurant'

The service at Dune Restaurant wouldn’t be the same without our Restaurant Manager Neil. With 25 years in the hospitality industry, Neil’s love for customer service continues to grow as he and his team make each dining experience at Fistral one to remember.

  1. When Neil isn’t serving the flavours of Fistral, you’ll find him....

    Walking his dog on the beach

  2. Any hobbies outside of the restaurant...

    Fishing, cycling and cooking food!

  3. Which is your favourite dish on the Dune Menu

    For me it has to be the Tuna loin

  4. Your favourite beach in Newquay is.....

    It has to be Fistral Beach, it's right on our doorstep and the surf is incredible.

  5. If you could be anyone who would it be......

    I wouldn’t choose anyone, happy with my life!

Bar Manager

Jesus

I've got just the cocktail

You’ll find him in the Bay Bar, mixing, pouring and shaking our Fistral Classic cocktails and serving the best of the bay, but outside of the bar, you’ll find our Bar Manager keeping body and mind healthy at the local Cross Fit centre, running along the golden sands of Fistral or making waves in the surf.

  1. Favourite cocktail on the menu is....

    Fig old fashioned. I’m not a whisky cocktail fan but this cocktail as a whisky mixer has the perfect balance of sweet/sour and fruit flavour with intense rosemary aromatics. It really makes it an easy cocktail to drink but not without an explosion of flavour in your mouth to surprise the palate.

  2. Name your favourite dish...

    Definitely the Bavette Steak but for an amazing cocktail pairing off our menu Sushi. Chicken, mushroom or goats cheese dishes as well as dishes with mustard will combine with cocktails too for an explosive taste.

  3. What are you doing outside of the Bay Bar...

    CrossFit, Running, Surfing, Cinema and Travel.

  4. We've heard you quite like motorbikes...

    Yes absolutely, one of my favourite ones is Yamaha YZF R1 2020.

  5. Celebrity look alike is...

    Freddie Mercury

  6. Top tip for making the perfect cocktail...

    Read about mixology, have passion and thrive in creativity.

Housekeeping Manager

Martina

Sparkling just like new

As Housekeeping Manager, guests have Martina to thank for creating that fresh and ambient atmosphere to wake up to. When Martina isn’t ensuring all our rooms are in the perfect condition to welcome our guests, you’ll find her socialising with her friends and family in the garden as much as possible (British weather permitting!).

  1. Give us your three top cleaning tips...

    Clean as if it's your own room. Use plenty of elbow grease, hard work always pays off. And be happy, a happy person always cleans the best.

  2. Your favourite thing about Cornwall is...

    The scenery, because I have travelled and seen many different places but I still think that Cornwall has some of the best scenery.

  3. If you could drive around in any car it would be...

    An Audi R8 convertible and I hope we have more sunny weather.

  4. Your favourite food is....

    I love a particular duck dish that my husband cooks, it's delicious

  5. If you weren't working at Fistral you'd be....

    I think I'd be a vet, it was something my dad always wanted to become.

Assistant Operations Manager

Amy

You'll find Amy at front-of-house welcoming guests and ensuring an enjoyable experience throughout their stay.

  1. A hidden gem in Newquay that no one really knows about…

    Durgan Beach, such a beautiful place. The sea is a gorgeous blue colour. It's a must visit.

  2. Your favourite holiday destination…

    I have been on too many to choose one... I have two. My first is Las Vegas, a truly amazing place and I would go back in a heartbeat, it really is a different world there. My second is Tenerife, the place I became a fiancée. A truly beautiful holiday destination.

  3. What’s the longest trip you’ve been on…

    I haven't been on any really long trips but the longest would be the 2 ½ week cruise I went on with my family. It was definitely memorable.

  4. What’s your idea of a great day…

    I love being friends and family and being active, so some fun activity. Followed by a nice meal. I love eating out in the great places Cornwall has to offer.

  5. Your favourite thing to do in Newquay is…

    I love going for long walks along the beaches and stopping of for a couple of drinks in the local pubs with my loved ones.

Spa Manager

Ella

From the moment you arrive at Fistral Spa, Ella ensures you're transported to a place of peace and well-being.

  1. How do you take care of your own wellbeing?

    I ensure I always make time for myself to relax and unwind with family and friends!

  2. Share your top wellness tips with us...

    It’s very important to look after both your mental and physical wellbeing – make sure you optimise your health and find time to unwind.

  3. What is your favourite job of the day?

    Greeting guests for a day of relaxation and rejuvenation at the spa and helping them make valuable memories with their loved ones.

  4. Your favourite GAIA treatment is...

    The GAIA Calming Journey – It is a truly tranquil experience, that has been developed to offer complete relaxation and peace within. With a focus on the back, neck and shoulders and then followed by an Indian Head Massage this is by far one of my favourite treatments!

  5. Best hidden gem in Cornwall in your opinion?

    Polly Joke Beach - depending on what time of year you go; you can experience the most amazing fields full of poppies. It is truly breathtaking!